Access to the ship:

For security reasons, the doors are closed. To enter, you will need to enter the ship's code, which will be given to you during the crew presentation.

To exit, simply press the "Ouverture Porte" button on the wall next to the door.

Departure of the ship:

For returns on board, we ask you to please be back on board 30 minutes before the ship's departure.

Meal times:

Breakfast: 7:30 AM - 9:00 AM • Lunch: 12:00 PM • Dinner: 7:00 PM (variable depending on the programme).

Menus:

They are displayed the evening before on your cabin television.

Restaurant:

The restaurant is closed outside of service hours.

You will find the opening hours on your television programme.

An announcement is made before each service to invite you to take your seat at the restaurant.

Bar:

The bar is open every day from 9:30 AM.

The majority of drinks are included at the bar and in the restaurant, only a few are chargeable. You will find the details on the drinks menus.

Water:

The water is drinkable and treated.

The water bottles in the cabin can be refilled at the lounge-bar, at the water fountain.

Programme:

It is displayed at reception and will be announced at each meal in the restaurant.

Excursions:

An information meeting will take place at the beginning of the cruise.

Audio guides:

Audio guides are available to you in the cabins, accompanied by a charger.

Remember to recharge the devices after each excursion to ensure they are fully operational for the following visits.

Telephone:

Ship's phone number: +33637061427

To reach reception, dial 9.

To reach a cabin, dial the cabin number.

Television:

We recommend consulting the television programme for the detailed daily schedule with times and menus: Channel 94.

Loudspeakers:

If you do not wish to listen to the music, commentary or messages, you can turn off the loudspeaker.

Heating and air conditioning:

Place the button on (I) to turn the air conditioning on or on (O) to turn it off.

The left button allows you to adjust the ventilation intensity: low, medium or high.

The button below allows you to select heating, with warm air (push the button to the left) or air conditioning, with cold air (push the button to the right).

Finally, the dial on the right allows you to adjust the temperature.

Safe:

Ask reception for your safe code. You will need to keep it until the end of your cruise.

Turn the handle horizontally and enter your 4-digit code.

To open your safe, simply enter the 4 digits and turn the handle vertically.

We kindly ask you to keep your valuables (money, bank cards, passport, jewellery, etc.) under watch.

Housekeeping and bath towels:

The cabin is cleaned every day from 8:00 AM to 11:00 AM.

If you do not wish to be disturbed, place the red card on the door. Remember to remove it before 11:00 AM, otherwise cleaning will only be done the following day.

Leave your towels on the floor for them to be changed.

Non-smoking ship:

CroisiEurope fleet ships are strictly non-smoking. However, smoking is permitted on the Sun Deck or in the designated areas.