Access to the boat:

At each stop, the automatic doors will be locked. To board, enter the following code: 2017A.

Departure from the boat:

When returning to the ship, we ask that you please be back on board 30 minutes before departure.

Meal times:

Breakfast: 7:30 a.m. to 9 a.m. • Lunch: 12 p.m. • Dinner: 7 p.m. (varies depending on the programme).

Menus:

These are displayed the day before on the television in your cabin.

Restaurant:

The restaurant is closed outside of service hours.

You will find the opening hours on your television programme.

An announcement is made before each service to invite you to take your place in the restaurant.

Bar:

The bar is open every day from 10 a.m.

Most drinks are included at the bar and restaurant, with only a few available at an extra charge.

You will find details on the drinks menus.

Water:

Water bottles in your room can be refilled at the lounge bar, at the water fountain.

The water is drinkable and treated.

Programme:

It is displayed at reception and will be announced at each meal in the restaurant.

Excursions:

An information meeting will be held at the start of the cruise.

Audio guides:

Audio guides are available in the cabins, along with a charger.

Please remember to recharge the devices after each excursion to ensure they are fully operational for subsequent visits.

Telephone:

Boat telephone number: +351 961 374 510

To reach reception, dial 9.

To reach a cabin, dial the cabin number.

Television:

We recommend that you consult the television programme for details of the daily schedule with times and menus: Channels 91 and 92.

Loudspeakers:

If you do not wish to listen to music, comments or messages, you can switch off the loudspeaker.

Safe:

Please keep your valuables (money, bank cards, important documents such as passports, jewellery, etc.) under supervision.

These should be kept in your safe.

Cleaning and towels:

Your cabin will be cleaned every day.

If you do not wish to be disturbed, please place "do not disturb" card on the door.

Please leave your towels on the floor to be changed.

Non-smoking boat:

The boats in the CroisiEurope fleet are strictly non-smoking. However, you may smoke on the Sun Deck or at the front of the boat.

Repairs:

Please report any problems using the form provided for this purpose and hang it on your door handle (outside).